Please contact customer service for more information on returning an item. (352) 271-4400 or email firstname.lastname@example.org. Further return instructions will be emailed once you have initiated the return. All items must receive a Return Authorization number (RA#). A valid RA# must be on the outside of the box being returned. Any package shipped without an RA# will not be opened and returned to sender. Returned items must be in original unused condition with original tags attached. Clothing items must not have any marks of wear such as but not limited to stains, deodorant marks, or smell of food or smoke. This list is not all inclusive. Returns must be initiated by the customer within 24 hours of receiving item. If any of these terms are not met the return will not be authorized.